A quality management system (QMS) is not a set-and-forget strategy that will magically improve your business with zero input from you and your team.
Once you have designed and documented your QMS, it should be implemented throughout your entire organisation and reviewed regularly to ensure that it is fit for purpose. This is how you will achieve continual improvement and maximum customer satisfaction.
READ MORE: What is a quality management system?
Flexible support from NPT Management Systems
As experienced quality management consultants, we at NPT Management Systems can provide ongoing support for your business as you implement your QMS and pursue ISO 9001 certification.
Even if you're already certified, we can:
- Assist with regular quality audits
- Conduct management review meetings
- Help you to cut costs
- Improve your processes to eliminate waste
Our services are totally flexible - we have helped businesses of all sizes and across all sorts of different sectors to get more value from their management systems.
If you want to reduce your overheads and manage your resources more effectively, contact NPT Management Systems today. Our QMS experts will be happy to discuss your requirements and answer any questions you have.
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Regular internal audits are key to ensuring that your organisation is meeting its quality objectives. But as costs continue to rocket up, UK businesses are quite understandably trying to save money wherever they can.
Unfortunately, this means that many companies are not able to employ permanent, full-time quality management specialists right now. The inevitable result: quality management slips down the list of priorities and the organisation falls behind on its internal audit schedule.
How NPT Management Systems can help with internal audits
If you require assistance with your internal quality audits, we at NPT Management Systems can provide a variety of internal audit resources to help you out.
We can...
- Conduct an independent assessment of your business and its quality management system
- Offer expert advice and recommendations
- Provide internal audit resources to keep you on schedule and on target
- Assist with planning and executing business improvements and future audits
Our flexible internal audit services are available on a contract or one-off basis, so instead of finding room in your budget to hire a permanent quality management officer, you can make use of our expertise as and when you need it.
Get in touch today to discuss your internal auditing requirements with an experienced quality management specialist.
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Here at NPT Management Systems, we are always striving to create meaningful relationships with the businesses and organisations whom we help to operate in a more efficient and effective manner. We feel extremely proud whenever we receive positive feedback from customers after we have finished working with them, and this time is no different.
Spectral Dynamics is an international company that works in the field of vibration and acoustics, operating on a reputation that has developed through offering quality products and services. However, as the business has grown and evolved over recent years through challenges that it has faced, it became apparent that it needed to update and reform the quality management system that it was utilising to meet the new scope and demands of the business.
As a result, Spectral Dynamics contacted us here at NPT Management Systems to help develop a newer, more adaptable QMS than was able to cope with the more recent demands placed on the business. After working with Spectral and developing a new system for them to implement and use, here is what they had to say:
"We used NPT Management Systems to assist us in the development of a new quality management system to support our ISO 9001 2015 certification, we found the principal consultant Neil Peattie very helpful and supportive along our journey. We found working with NPT made the development of the QMS very painless indeed.
We will continue to use NPT for the future and we would recommend NPT to any business large or small looking to develop or improve quality systems and processes."
Very kind and encouraging words indeed and a new relationship that we hope can continue over the near future with regular ISO 9001 audits to ensure the latest systems and processes that have been put in place are continued with full effect.
Do you require a new and updated quality management system for your business?
If your business requires a new and updated QMS to better adapt to recent challenges faced or if you believe developing a QMS into your business will be of benefit, then please contact us today to find out how we can help!
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If you haven't considered the impact of remote working on your quality management system, now is the time to take action.
Many people across the UK are currently working from home in order to slow the spread of COVID-19. At time of writing (5th November 2020), the governments of all four nations of the United Kingdom are telling businesses to switch to remote working if they can:
- From gov.uk: "Everyone who can work from home must do so."
- From gov.scot: "Organisations should make every reasonable effort to make working from home the default position."
- From gov.wales: "The most effective way of minimising the risk of exposure to coronavirus in workplaces is to enable some or all staff to work from home, as often as possible."
- From nidirect.gov.uk: "Carefully follow the strict physical distancing measures put in place by your employer. This includes working from home where possible, using phone, email and teleconferencing to stay in touch."
As a company director, it is your responsibility to keep your employees safe. But you must also consider the implications of some or all staff working from home; it may be necessary to take action in order to keep the business running smoothly.
Don't forget about your quality management system!
If you have a quality management system (QMS) in place, its requirements still apply even when your entire workforce is working from home.
When you switch to remote working, it's important to review your QMS and make sure that you will still be able to achieve continuous improvement regardless of this change. This is especially true if you are ISO 9001 certified, as your organisation will need to pass annual surveillance audits in order to maintain this certification.
If you need help with your QMS during this challenging time, call NPT Management Systems on 02380 659 867 or email enquiries@nptmanagementsystems.co.uk. Our experienced quality consultants have helped countless companies to achieve ISO 9001 certification and pass their surveillance audits.
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We can help you to catch up!
2020 has been full of stress and uncertainty, so it's quite understandable if your business has fallen behind on its internal audits this year.
However, it's a bad idea to neglect your audits for too long. Regular internal quality audits are a requirement if you wish to maintain your ISO 9001 certification - so while you may have had more pressing matters to worry about in recent months, you must get back on top of your internal audit schedule before it's too late.
How we can help you
NPT Management Systems are among the UK's leading quality management experts. If you're overdue for an internal quality audit, we can help you to meet the requirements of your QMS and retain your ISO 9001 certification.
If you cannot afford to employ your own in-house quality specialist, we provide a comprehensive suite of services (available on a one-off or contract basis) to help you keep up with your obligations.
Call NPT on 02380 659 867 and we'll help you to get caught up.
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