If you only started your business recently, you may be unfamiliar with the world of quality management systems. But hiring a quality consultant to help you plan and implement a QMS can bring many benefits to your organisation.

What is a quality consultant?

A quality consultant is someone who works with an organisation to design and implement a quality management system (QMS). This system drives continuous improvement and helps the business to keep its customers satisfied. Once your QMS is in place, you can apply for ISO 9001 certification.

Why hire a quality consultant?

With the help of an experienced quality consultant, you will be able to construct an effective QMS that allows you to deliver reliable and consistent results to your customers. Your quality consultant will be able to formulate a strategy that gives your organisation the tools it needs to improve, all while keeping your business goals in mind.

Finding the right consultant for your business needn't be complicated. Here at NPT Management Solutions, our charted quality professionals are industry experts who have helped many businesses to implement their own management systems.

If you would like NPT Management Systems to help you design a quality management system (or review one that is already in place), please don't hesitate to get in touch.

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December was a busy month for the whole team here at NPT Management Systems. Not only did we have the big guy in red to worry about, but we also conducted surveillance audits for three different companies.

SpiralWeld, a Southampton-based company that provides specialist engineering services for a variety of different industries. David Store Navigational Management a Hampshire-based navigational management service provider within the superyacht industry and Southern Coating Contractors, another Southampton-based company working in the grit blasting and specialist coating industry all received surveillance audits to ensure they were adhering the principles and processes implemented throughout their individual ISO certifications.

We are incredibly proud to announce that all three companies passed their surveillance audits without a single non-conformance. Meaning all of the systems that were put in place during their ISO certification and creation of their quality management systems are still being performed and conducted effectively.

These are the latest success stories that NPT Management Systems are pleased to share and hope they are not the last. We look forward to continued work and a healthy relationship with SpiralWeld, David Store Navigational Management and Southern Coating Contractors in the future.

If you require any assistance with a quality management system or with achieving ISO certification, please do not hesitate to contact NPT Management Systems today.

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Defined as a formalised system that documents procedures, processes and responsibilities for achieving quality policies and objectives, a quality management system (QMS) helps coordinate and lead an organisation’s behaviour to keep in line with customer and regulatory requirements. Improving its efficiency and effectiveness on a continual basis.

The most prominent approach to quality management systems is ISO 9001:2015, the international standard which specifies requirements for a QMS. Often, many people use the term ‘QMS’ to describe the ISO 9001 standard or the group of documents that make up the QMS, however, it actually refers to the system as a whole. The documents only serve to describe the system.

Organisations choose to implement quality management systems for a range of purposes; such as:

• Reducing costs
• Improving systems and processes
• Decreasing waste
• Engaging employees
• Enabling and identifying training opportunities
• Creating organisation-wide goals

Elements of a Quality Management System

Each element of QMS helps to achieve the overall goals of reaching the requirements set by the organisation and its customers. Despite quality management systems needing to address an organisation’s individual needs, each one should consist of the following:

• Organisations quality policy and objectives
• Quality manual
• Data management
• Internal processes
• Procedures, instructions and records
• Improvement opportunities
• Quality analysis
• Customer satisfaction

For professional advice on quality management systems and guidance through the ISO certification process, call NPT Management Systems today on 02380 659 867 or contact us via our online enquiry form.

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Rapid Welding and Industrial Supplies Ltd are a welding distribution company offering quality top-grade products, top-quality advice, and top-class services to clients worldwide.

Founded in April 1990, the company has been trading for nearly three decades, and will be celebrating its 30th anniversary next year.

Over the past 29 years, Rapid Welding has become one of the leading welding distribution companies in the world, boasting 35,000 products and supplying to over 100 countries around the world.

With such a storied history, the managers at Rapid Welding were keen to ensure that the business maintained its excellent standing going forward, and they sought the help of NPT Management Systems to achieve this.

Maintaining High Standards

With their iron-clad reputation in the industry and their outstanding track record for customer service, Rapid Welding know the importance of maintaining high standards year after year.

As such, they got in touch with NPT Management Systems in 2018 with 2 distinct goals in mind:

• Maintain high standards
• Turns the use of their QMS (Quality Management System) into everyday business

Our consultants were more than happy to oblige, and we accepted the challenge with open arms.

Achieving Results

Within a 12-month period, Rapid Welding had over 7 days of auditing across all 3 of their sites their UKAS-accredited ISO 9001 certification body.

We're delighted to report that zero non-conformances were raised. Furthermore, our fair pricing structure has helped Rapid Welding to reduce their ISO consultancy costs.

A Positive Future

As a result of this initial success, Rapid Welding have continued to seek the support of NPT Management Systems in continuing to maintain their high standards going forward.

Achieve Your Potential

At NPT Management Systems, our goal is to help your company reach its full potential.

We strive to achieve positive, measurable results for you and your business through effective implementation of quality management systems and helping you to achieve ISO accreditation.

With a range of services tailor-made for your needs, we have the ability to take your business to the next level.

Whether you're looking to incorporate a QMS within your organisation or simply improve your existing processes, please contact NPT Management Systems today to find out how we can assist you (and quite possibly save you money in the process).

At NPT Management Systems, we believe that consulting is more than just advisory information and professional guidance.

Management consultancy should be a comprehensive service that helps steer the client in the right direction, while also providing unrivalled support that is cooperative, collaborative and synergistic.

Our aim is to promote excellence and help our clients achieve nothing less. In order to do so, we aim to provide a service that fulfils a key set of principles.

NPT Management Consultancy Principles

In order to provide the best service possible, we provide our management consultancy solutions using the following key principles:

• Responsibility - Being accountable for our actions, providing calculated advice that’s safe and sound.
  
  
• Business Ethics - Conducting our business in a morally sound manner with professional integrity.
  
  
• Cultural Ethics - Promoting a working culture of ethical values within our organisation.
  
  
• Client Service - Providing a high-standard of service that achieves the desired results of the client.
  
  
• Transparency - Supplying a service that is open, honest and candid, with full-disclosure.
  
  
• Quality & Value - Delivering consistent high-quality to ensure client value is at its zenith.
  
  
• Professional Development - Supporting the progression, maturation and growth of our own consultants.
  
  
• Specialist Capabilities - Nurturing our employees to produce specialists with expert capabilities.

Benefits of NPT Management Systems

Through our own 8 principles of management consultancy, we provide a service that can help your business achieve its full potential.

By implementing a range of quality management systems in your business, you can achieve internationally-recognised ISO certification for your company.

In fact, ISO certification in particular has its own set of quality management principles that can help shape your business into a thriving success for years to come.

For more information on management system implementation and ISO certification, please get in touch with NPT Management Systems today!

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