Here at NPT Management Systems, we are always striving to create meaningful relationships with the businesses and organisations whom we help to operate in a more efficient and effective manner. We feel extremely proud whenever we receive positive feedback from customers after we have finished working with them, and this time is no different.

Spectral Dynamics is an international company that works in the field of vibration and acoustics, operating on a reputation that has developed through offering quality products and services. However, as the business has grown and evolved over recent years through challenges that it has faced, it became apparent that it needed to update and reform the quality management system that it was utilising to meet the new scope and demands of the business.

As a result, Spectral Dynamics contacted us here at NPT Management Systems to help develop a newer, more adaptable QMS than was able to cope with the more recent demands placed on the business. After working with Spectral and developing a new system for them to implement and use, here is what they had to say:

"We used NPT Management Systems to assist us in the development of a new quality management system to support our ISO 9001 2015 certification, we found the principal consultant Neil Peattie very helpful and supportive along our journey. We found working with NPT made the development of the QMS very painless indeed.

We will continue to use NPT for the future and we would recommend NPT to any business large or small looking to develop or improve quality systems and processes."

Very kind and encouraging words indeed and a new relationship that we hope can continue over the near future with regular ISO 9001 audits to ensure the latest systems and processes that have been put in place are continued with full effect.

Do you require a new and updated quality management system for your business?

If your business requires a new and updated QMS to better adapt to recent challenges faced or if you believe developing a QMS into your business will be of benefit, then please contact us today to find out how we can help!

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If you haven't considered the impact of remote working on your quality management system, now is the time to take action.

Many people across the UK are currently working from home in order to slow the spread of COVID-19. At time of writing (5th November 2020), the governments of all four nations of the United Kingdom are telling businesses to switch to remote working if they can:

• From gov.uk: "Everyone who can work from home must do so."
  
  
• From gov.scot: "Organisations should make every reasonable effort to make working from home the default position."
• From gov.wales: "The most effective way of minimising the risk of exposure to coronavirus in workplaces is to enable some or all staff to work from home, as often as possible."
  
  
• From nidirect.gov.uk: "Carefully follow the strict physical distancing measures put in place by your employer. This includes working from home where possible, using phone, email and teleconferencing to stay in touch."

As a company director, it is your responsibility to keep your employees safe. But you must also consider the implications of some or all staff working from home; it may be necessary to take action in order to keep the business running smoothly.

Don't forget about your quality management system!

If you have a quality management system (QMS) in place, its requirements still apply even when your entire workforce is working from home.

When you switch to remote working, it's important to review your QMS and make sure that you will still be able to achieve continuous improvement regardless of this change. This is especially true if you are ISO 9001 certified, as your organisation will need to pass annual surveillance audits in order to maintain this certification.

If you need help with your QMS during this challenging time, call NPT Management Systems on 02380 659 867 or email enquiries@nptmanagementsystems.co.uk. Our experienced quality consultants have helped countless companies to achieve ISO 9001 certification and pass their surveillance audits.

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