A number of businesses within various industries use ISO certification as a recognised method of producing and delivering control of quality products and services and customer service. ISO accreditation not only provides improvements and quality to processes and methods but is often recognised as a mark of uniformity of both products and services across countries, languages and cultures. Therefore, by a business obtaining ISO certification, it is seen as a huge positive in terms of reputation and image, as well as in terms of practicality. Some businesses, however, may benefit more than others from the implementation of ISO practices, such as manufacturing companies.
How ISO Certification Helps Manufacturing Companies
Specific clauses within ISO certifications, such as ISO 9001, outline guidelines and processes on the way a business should carry out certain practices. These help manufacturing companies to improve crucial areas of their business, such as;
- Standard of Product - As mentioned, ISO certification addresses the issue of product quality. By implementing specific processes, product definition can be accurately prescribed to ensure that each product is consistently manufactured to a consistent level of standard.
- Corrective Action Processes – Section 10.2 of ISO 9001 concerns itself with ‘nonconformity and corrective action.’ To prevent nonconformity is of utmost importance, but if an incident was ever to occur then displaying corrective measures and ensuring that it doesn’t get repeated is vital to any quality management system, as well as an exceptional way to develop trust between business and customer.
- Quality Tollgates – An integral part of many sections of ISO 9001, there are many instances where the application of evaluation and measurement is necessary to create a ‘tollgate’ on product quality. The enables manufacturing companies to gain data and knowledge to be able to drive continuous improvement needed by all organisations.
- Knowledgeable and Motivated Employees – With the implementation of ISO practices, issues such as ‘awareness’, ‘competence’ and ‘organisational knowledge’ are covered which enable members of staff within a manufacturing company to perform to a high standard in producing products and services. As well as being highly competent, with ISO certification, manufacturing businesses will put into place strict and clear training processes, roles and the ability to show accountability of management. All of which will lead to a more satisfied and motivated workforce.
These are just a few of many elements that enable manufacturing companies to perform more effectively with ISO certification. If you require advice on ISO accreditation, please do not hesitate to contact NPT Management Systems today.
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