Imperial Cars are on of the UK's largest used car retailers. They offer a huge range of vehicles, and they're very well-respected within their industry; just a few months ago, they were named Used Car Supermarket of the Year at the 2017 Used Car Awards.
Imperial Cars first achieved ISO 9001 certification in January 2016. We worked closely with the Imperial Cars team to make sure they were prepared for their intensive 4-day audit, and we were of course very pleased when they were certified by a UKAS-accredited certification body.
NPT Management Systems have continued to support Imperial Cars in a consultancy capacity over the last couple of years, and we recently helped them to transition to ISO 9001:2015, the latest version of the ISO 9001 standard for quality management systems. Once again, this process went smoothly and successfully - here's what the Imperial Cars team had to say about the service we provided during the transition:
"Neil Peattie and his team supported us every step of the way as we worked towards achieving the ISO 9001 accreditation. Since attaining the standard, we have engaged Neil as a consultant to help us continually improve our business and ensure that we are working to the latest requirements of the standard.
"Without Neil's help and support over the past three years, we would not have been able to achieve what we have in relation to our quality management system, which has had a very positive impact on our product quality, customer experience and staff, and therefore would have no hesitation in recommending him and his team."
- Neil Smith, Operations Director
Whether you're looking to get certified or transition to the latest version of ISO 9001, NPT Management Systems can help. Contact us now to discuss your requirements.
