Implementing a tailor-made quality management system and achieving ISO 9001 certification is rapidly becoming a competitive advantage within the UK marine industry. Located near the River Hamble in Hampshire, NPT Management Systems are perfectly placed to help companies achieve this goal - we have a real passion for the marine industry and for related pursuits.
NPT have already helped several companies in the marine sector, and we are now pleased to announce that Baker Trayte Marine have successfully passed their stage 1 ISO 9001 certification audit with a UKAS accredited certification body, with zero non-conformities being raised.
Photograph from www.btmarine.co.uk
Based in Portsmouth, Baker Trayte Marine carry out all types of marine construction work in addition to providing workboats, safety boats, and barges for hire. To maintain their existing reputation for the highest standards of service and workmanship - and to support their contracts for the Ministry of Defence, Wightlink Ferries, and local authorities - Baker Trayte Marine identified that implementing a tailor-made quality management system and achieving ISO 9001 were key priorities for the business.
Baker Trayte Marine have now achieved these goals with the help of NPT Management Systems. Here's what the company's Quality Representative had to say:
"We have been working with Neil from NPT Management Systems to construct and operate a quality management system that fits our operation (Marine Contractor). We had discussions with other consultants prior to finding Neil, but we were disappointed in their ideas and their lack of willingness to understand our operation. We were concerned that this would have resulted in a 'bookshelf' system with no practical use.
"We have been very pleased with Neil's approach, his enthusiasm, and his willingness to understand our business and build a system that works for us (rather than having us alter how we operate to follow a standard system). This has to be seen as the key to success in our view."
Over the coming weeks, we'll be blogging more about how we have helped companies in the marine sector, as well as about our sponsorship of local events. Please follow us on follow us on Facebook to keep up with our latest news and events.
Gecko Metal Works are based in Eastleigh, Hampshire, and they provide a range of sheet metal work services including laser profiling, folding, and finishing. A proactive, customer-focused company, Gecko have stated that their main aim is "to keep customers happy", completing all projects promptly and to a very high standard.
With the business expanding fast, Gecko decided that they would need a tailor-made quality management system (QMS) in order to maintain their outstanding level of customer service and 'right first time' quality. Seeking an ISO 9001 consultant in Hampshire, they ruled out many 'off the shelf' solutions and turned to NPT Management Systems for assistance.
Neil Peattie, our principal ISO 9001 consultant, has been working closely with Gecko Metal Works, and the company has now implemented an effective QMS that works well and is easy to follow. Furthermore, we are proud to announce that Gecko Metal Works were today recommended for ISO 9001 certification by a UKAS-accredited certification body.
Having obtained ISO 9001 certification, Gecko Metal Works will now be able to enter new markets and bid for government and military contracts. This certification will also help new customers to feel confident that Gecko Metal Works have the right processes and procedures in place to meet their needs.
Here's what Neil Monckton of Gecko Metal Works had to say about the service we provided:
"NPT Management Systems have helped us to put all the systems and policies in place to achieve ISO 9001 certification. We have found the help and knowledge of Neil Peattie to be exceptional, and he comes highly recommended from the whole team here at Gecko.
"Thank you NPT Management Systems - keep up the good work!"
If you would like our ISO 9001 consultants to help with your company's quality management system, please don't hesitate to get in touch - whether you are based in Hampshire or further afield, we are confident that we can help you to achieve ISO 9001 certification.
Many quality management systems have simply been designed to meet the requirements of ISO 9001. Whilst this approach demonstrates that you have a quality management system (QMS) in place, it may cause you to miss out on the benefits of having a winning QMS.
That's what we do here at NPT Management Systems: we are consultants who can help you to implement a winning, tailor-made quality management system that's certified to ISO 9001 and suited to the specific requirements of your business.
Our tailor-made management systems link the strategic direction of your business with its day-to-day activities. This means that you and your teams will be able focus on what's important, working on shared goals and objectives to satisfy customers and build the business.
A lot of companies struggle to carry out effective quality management system reviews. Quite often, the review will be treated as a formality, with no effective outputs or results.
If you have invested in a quality management system and this problem sounds familiar, we can help. In just 1 day, we can show you how to hold a quality management system review to help drive your business forward.
Contact us now, or click here to see what our customers have to say!
Imperial Car Supermarkets have 6 used car retail sites across the UK. They sell around 800 cars per month, specialising in nearly-new and late-plate BMWs, Audis, Volkswagens, Mercedes-Benzes, and many more makes and models. The company's vision is to be the supplier of choice for used vehicles by offering the best customer experience and value for money; to help them achieve this, ICS recognised that they needed a winning Quality Management System (QMS) and the help of an ISO 9001 consultant. Through a recommendation, they chose NPT Management Systems.
Working with Imperial Car Supermarkets, we helped the company to develop and implement a tailor-made QMS. Not only does their QMS meet the requirements of ISO 9001, it has also given their staff processes and tools to deliver the same high-quality vehicles and customer experience across all sites. Even more importantly, the achievement of ISO 9001 certification gives customers the confidence that ICS have an independently-audited system in place that's focused on achieving customer satisfaction.
After 4 days of intensive auditing (conducted by a UKAS-accredited certification body), we can now proudly announce that, with the help of NPT Management Systems, Imperial Car Supermarkets have been recommended for ISO 9001 certification. Here is what Neil Smith, Operations Director of Imperial Car Supermarkets, had to say about us:
"NPT Management Systems have worked with us over the past year, preparing us for ISO 9001. I cannot fault Neil Peattie's commitment to this project, and I am confident I can rely on his continued support in a consultancy capacity now that we have achieved the ISO 9001 accreditation."
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If you would like to implement a quality management system and achieve ISO 9001 certification for your own business, please get in touch with NPT Management Systems today.
Anchor Systems wanted a winning quality management system that would support their daily operations and integrate with the business as a whole. Here's how we helped them...
Anchor Systems (International) Ltd supply high-quality ground anchoring systems across the UK and in many countries throughout Europe. They first implemented a QMS (Quality Management System) back in 2007; this system met the requirements of ISO 9001 certification, but the company's management identified that, if the QMS was improved, it could be used to help them achieve their business objectives.
We were initially contacted by Hadley Smith, Operations Director at Anchor Systems. He tasked us with helping to design and implement a new, simpler to use QMS that would be embraced by the whole company and integrated with day-to-day operations.
Now, we're pleased to announce that we successfully achieved Anchor Systems' goal. Here's an excerpt from the five-star review we recently received from Hadley:
"We would 100% recommend NPT Management Systems. Neil's knowledge, enthusiasm, and ability to help implement our new QMS were quite frankly amazing.
"We have successfully been recommended for on-going ISO 9001 registration at our recent recertification audit, but more than that, we now have a QMS on our company server that is used by the whole company on a day-to-day basis.
"Our staff now have the system, tools, and training necessary to help us deliver the right products on time to our customers. Great job NPT."
Click here for more reviews from our previous clients, or contact us if you need help with your own quality management system.
