Let the games begin!

We're proud to announce that NPT Management Systems will be sponsoring the riverside volleyball event at this year's River Hamble Games! This event will see all kinds of games and activities taking place along the banks of the Hamble, and since it's an Olympic year, the 2016 Games will have an extra-special Rio de Janeiro theme. Saturday the 18th of June is the date for your diary - come on down to the river and enjoy the carnival atmosphere while you watch the kayaking, paddleboarding, rowing...and of course the volleyball!

We at NPT decided to sponsor this event because we're a local company and we want to support the local community. In addition to being a great day out, we feel that the River Hamble Games perfectly reflect the work we do within the marine industry here in Hampshire. We have helped numerous marine businesses to improve the way they work and achieve ISO 9001 certification, so a day of swimming, boating, and riverside fun seemed like the perfect fit for us!

Click here to find out more about NPT Management Systems, or visit the River Hamble Games website to sign up for an event!

We at NPT Management Systems have been providing a comprehensive ISO 9001 consultancy service for a number of years, and in that time we have helped a wide variety of businesses from all kinds of different industry sectors to achieve ISO 9001 certification.

We've already told you about the work we conduct within the UK's marine sector; here are some of the other industries that have benefited from our quality management expertise:

• Recruitment
• Defence
• Manufacturing
• Engineering
• Industrial Coatings
• Tool Making

• Sales and Marketing
• Car Sales
• Service Sector
• Rubber and Sponge Moulding
• Wholesale

Of course, this is just a sample of our capabilities - no matter which industry you operate within, we are confident that we can help you to design and implement a robust QMS (Quality Management System) that will get real results for your business.

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To find out more about our ISO 9001 consultancy service, please give us a call on 02380 659 867 or click here to contact us online.

Conducting an internal quality audit can have real benefits for your organisation, but many business owners struggle to carry out a thorough, effective audit that delivers the desired results. Fortunately, you don't have to handle this potentially challenging task alone - here at NPT, we excel at conducting efficient, comprehensive quality audits and helping companies to improve their quality management processes.

Here are a few of the reasons why NPT Management Systems are the perfect choice for your internal quality audit:

• We offer an independent view. It can sometimes be difficult to take an objective view of a business when you play a large role in that business and its processes. We can offer an experienced, independent assessment of your business and give you knowledgeable advice on how to improve it.
  
  
• We keep you on schedule. When you're busy helping customers and running your business, an internal quality audit can sometimes fall by the wayside. NPT Management Systems will ensure that your audit stays on track and reaches completion within the designated period.
  
  
• We offer a comprehensive service. We can help you to plan and conduct your internal audit; we can also design and implement a robust QMS (Quality Management System) that will allow your company to achieve ISO 9001 certification.

Contact NPT Management Systems today to discuss your quality audit requirements with an experienced quality specialist.

As we've mentioned previously, NPT Management Systems have a well-established reputation as the leading ISO 9001 consultants for the UK marine sector. That reputation has continued to grow, and we're helping more and more companies within this industry to achieve ISO 9001 certification.

One of our most recent marine sector clients to earn ISO 9001 accreditation is David Store Navigational Management. Located just outside Romsey, Hampshire, DSNM are described as "the preferred navigational management service provider within the superyacht industry". Given that industry's high demand for impeccable attention to detail and outstanding customer service, it was vital for DSNM to choose an ISO 9001 consultant with a proven track record.

That's why they turned to NPT - with our marine sector experience, our track record for delivering tailor-made quality management systems, and our ISO 9001 certification success rate, we were the perfect fit.

Image from www.dsnmltd.com

From the outset, it was clear that the challenge would be creating a QMS (Quality Management System) that would immediately fit in with the company’s well-established procedures and high standards. To achieve this, we worked with David Store Navigational Management for a number of days in order to process map their ‘as is’ process. We then used our knowledge as quality management consultants to implement a quality management system that would achieve ISO 9001 certification.

We are proud to announce that David Store Navigational Management has now been awarded ISO 9001 registration from BSI, having passed their stage 1 and stage 2 audit with ZERO non-conformances. Here's what their Fleet Director Martin Amy had to say about this achievement:

"We chose to work with NPT Management Systems as they had current experience within the marine sector, they had local offices, and they were willing to work to our tight deadline toward achieving ISO 9001. The support and service from NPT Management Systems was excellent; we had clear communications and training to enable us to adapt our existing processes to meet the requirements of ISO 9001. We plan to continue our relationship with NPT Management Systems as consultants to assist us in developing and maintaining our QMS."

Whether you're part of the UK marine industry or another sector, NPT Managment Systems can help you to implement an effective QMS and achieve ISO 9001 accreditation. Contact us now to discuss your requirements.

Recent changes to consumer rights legislation may have costly consequences for UK businesses. According to the Consumer Rights Act 2015, customers can now reject goods without allowing the supplier any time to fix or improve them. This is known as the consumer's right to reject.

What does the right to reject mean for businesses?

For some businesses, the right to reject could become a very costly problem. The new legislation means that, if you fail to deliver the specified goods promptly and to a satisfactory standard, your customer/client may choose to reject the goods completely; if this happens, you won't have an opportunity to fix the problem, and you won't be able to collect payment for the goods supplied.

However, the right to reject should have no impact on your business if you are committed to quality and customer satisfaction. The best way to ensure consistent high quality within your organisation is to implement a quality management system (QMS) that's specifically tailored to your business and its processes. Implementing a strong QMS and achieving ISO 9001 certification will not only minimise the risk of rejection, it will also help you to win more business in the first place, encouraging potential clients to have confidence in your company and the products you supply.

NPT Management Systems can help you to design and implement a winning QMS that really works for your business. Contact us to discuss your requirements, or click here to learn more about the ISO 9001 standard.