Baker Trayte Marine Ltd, established in 1993, is a company located in Portsmouth, Hampshire that conducts a variety of marine work. They hold a high reputation for their standard of service and workmanship, which has resulted in them being awarded a number of valuable contracts from a range of credible authorities such as the Ministry of Defence.  As a result of these high standards, they felt it was an important step for their business to obtain ISO 9001 accreditation, which we helped them to achieve.

Recently, Baker Trayte Marine had a surveillance audit to ensure that the quality management system (QMS) that we had assisted with putting into place was still being practised with full effect, including all measures and procedures that had been implemented. We are very pleased and proud to announce that, with our on-going help, Baker Trayte had passed their surveillance audit without a single non-conformance raised – evidence that the business is working hard and dedicated to their QMS.

Baker Trayte is the latest success when it comes to ISO 9001 audits, and we hope that our working relationship continues to be fruitful.

If you require any assistance with a quality management system or with achieving ISO 9001 certification, please do not hesitate to contact NPT Management Systems today.

A number of businesses within various industries use ISO certification as a recognised method of producing and delivering control of quality products and services and customer service. ISO accreditation not only provides improvements and quality to processes and methods but is often recognised as a mark of uniformity of both products and services across countries, languages and cultures. Therefore, by a business obtaining ISO certification, it is seen as a huge positive in terms of reputation and image, as well as in terms of practicality. Some businesses, however, may benefit more than others from the implementation of ISO practices, such as manufacturing companies.

How ISO Certification Helps Manufacturing Companies

Specific clauses within ISO certifications, such as ISO 9001, outline guidelines and processes on the way a business should carry out certain practices. These help manufacturing companies to improve crucial areas of their business, such as;

• Standard of Product - As mentioned, ISO certification addresses the issue of product quality. By implementing specific processes, product definition can be accurately prescribed to ensure that each product is consistently manufactured to a consistent level of standard.

• Corrective Action Processes – Section 10.2 of ISO 9001 concerns itself with ‘nonconformity and corrective action.’ To prevent nonconformity is of utmost importance, but if an incident was ever to occur then displaying corrective measures and ensuring that it doesn’t get repeated is vital to any quality management system, as well as an exceptional way to develop trust between business and customer.

• Quality Tollgates – An integral part of many sections of ISO 9001, there are many instances where the application of evaluation and measurement is necessary to create a ‘tollgate’ on product quality. The enables manufacturing companies to gain data and knowledge to be able to drive continuous improvement needed by all organisations.

• Knowledgeable and Motivated Employees – With the implementation of ISO practices, issues such as ‘awareness’, ‘competence’ and ‘organisational knowledge’ are covered which enable members of staff within a manufacturing company to perform to a high standard in producing products and services. As well as being highly competent, with ISO certification, manufacturing businesses will put into place strict and clear training processes, roles and the ability to show accountability of management. All of which will lead to a more satisfied and motivated workforce.

These are just a few of many elements that enable manufacturing companies to perform more effectively with ISO certification. If you require advice on ISO accreditation, please do not hesitate to contact NPT Management Systems today.

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A Quality Management System (QMS) is the foundation of a high-quality organisation. Despite many firms not possessing significant resources to be able to build a QMS that other businesses can create, it can still be done in an effective way. An influential QMS takes time and effort to perfect, but when done properly, they are able to enhance the quality and economic value of both services and products. They carry with them a number of benefits but are put in place to mainly increase customer experience, which is crucial for some organisations, especially smaller ones where customer retention is vital.

Benefits of a Quality Management System

Improved Employee Morale

In order to perform well, members of staff need to be both satisfied and motivated. Clear and identifiable roles, established training processes, accountability of management, as well as staff being transparent with how their duties impact the success and quality of business operations are all part of creating an effective employee/employer relationship. When employees have higher levels of motivation and satisfaction, the rate of staff turnover is reduced which eliminates the processes of re-hiring and re-training which can burden smaller businesses especially.

Enhanced Efficiency

By acquiring the ISO 9001 QMS certification, businesses aim to maximise the quality and efficiency of all their processes. As part of achieving the certification, guidelines and systems will be created for all members of staff to abide by. The results in transactions, training and trouble-shooting issues being dealt with in a clearer and smoother manner, resulting in less money and time being spent on outdated and ineffective practices.

Improved Credibility & Image

ISO 9001 is an internationally recognised standard. As a result, it has become the foundation for creating a QMS all around the world, taking the place of many previous requirements. When businesses deal with other businesses, they often look for an ISO 9001 accreditation before considering any sort of partnership. This is particularly the case when companies compete for public sector jobs in a number of countries. The marketing power of attaining ISO 9001 certification should never be underestimated.

Increase Evidence for Decision Making

The need to use evidence-based decision making is an important element of a QMS. By deciding outcomes based on evidence, rather than ‘gut feeling’, resources can be better used to tackle areas of improvement where increases in efficiency and cost-savings can be made. An added benefit is that by constantly monitoring the processes that are being improved, you will be able to tell how much improvement has been made based on data.

If you need advice on a Quality Management System then please do not hesitate to contact NPT Management Systems today.

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Businesses of all sizes across all industry sectors can have a huge impact on the world around us - you don't have to be an oil company or a multinational fast food chain to damage the environment through waste, pollution, and general carelessness. As a business owner, it's your responsibility not only to ensure the profitability of your organisation but also to minimise the environmental impact of your day-to-day operations.

One of the best ways to make sure that your business is as green as possible is to plan and implement an environmental management system (EMS) within your organisation. A good EMS will control your energy consumption, your use of natural resources, and your handling of waste and refuse, all while helping you to keep your business running smoothly.

Here are just a few reasons to implement an environmental management system and get your company ISO 14001 certified:

• Minimise the environmental impact of your organisation
• Save money by driving down your energy usage and reducing waste
• Streamline the way you handle and dispose of waste
• Verify that your business complies with the latest environmental legislation

ISO 14001 certification can even make it easier to access insurance cover. If you'd like to find out how NPT Management Systems can help you to plan your EMS and gain ISO 14001 certification, please contact us today to discuss your requirements with an expert.

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