A quality management system (QMS) is not a set-and-forget strategy that will magically improve your business with zero input from you and your team.

Once you have designed and documented your QMS, it should be implemented throughout your entire organisation and reviewed regularly to ensure that it is fit for purpose. This is how you will achieve continual improvement and maximum customer satisfaction.

READ MORE: What is a quality management system?

Flexible support from NPT Management Systems

As experienced quality management consultants, we at NPT Management Systems can provide ongoing support for your business as you implement your QMS and pursue ISO 9001 certification.

Even if you're already certified, we can:

• Assist with regular quality audits
• Conduct management review meetings
• Help you to cut costs
• Improve your processes to eliminate waste

Our services are totally flexible - we have helped businesses of all sizes and across all sorts of different sectors to get more value from their management systems.

If you want to reduce your overheads and manage your resources more effectively, contact NPT Management Systems today. Our QMS experts will be happy to discuss your requirements and answer any questions you have.

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Managing a quality management system (QMS) can be quite time-consuming. If you're in charge of a business and juggling all the responsibilities that entails, there may not be enough hours in the day.

But even if you can't spare the time to implement and maintain a QMS, your company can still get certified to ISO 9001. How? With the assistance of NPT Management Systems!

How we can help you

NPT Management Systems can provide resources to help you manage your QMS and support your application for ISO 9001 certification.

Our experienced ISO consultants will handle the planning, implementation and ongoing management of your QMS while you take care of the day-to-day running of your business.

With the expertise that we bring to the table, you can be sure of obtaining ISO certification and passing your annual surveillance audits with zero non-conformances.

Get ISO 9001 Certification

For more information about the QMS resources and ISO 9001 support that we can provide, please contact NPT Management Systems today.

Regular internal audits are key to ensuring that your organisation is meeting its quality objectives. But as costs continue to rocket up, UK businesses are quite understandably trying to save money wherever they can.

Unfortunately, this means that many companies are not able to employ permanent, full-time quality management specialists right now. The inevitable result: quality management slips down the list of priorities and the organisation falls behind on its internal audit schedule.

How NPT Management Systems can help with internal audits

If you require assistance with your internal quality audits, we at NPT Management Systems can provide a variety of internal audit resources to help you out.

We can...

• Conduct an independent assessment of your business and its quality management system
  
  
• Offer expert advice and recommendations
  
  
• Provide internal audit resources to keep you on schedule and on target
  
  
• Assist with planning and executing business improvements and future audits

Our flexible internal audit services are available on a contract or one-off basis, so instead of finding room in your budget to hire a permanent quality management officer, you can make use of our expertise as and when you need it.

Get in touch today to discuss your internal auditing requirements with an experienced quality management specialist.

Contact NPT Management Systems

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If you haven't considered the impact of remote working on your quality management system, now is the time to take action.

Many people across the UK are currently working from home in order to slow the spread of COVID-19. At time of writing (5th November 2020), the governments of all four nations of the United Kingdom are telling businesses to switch to remote working if they can:

• From gov.uk: "Everyone who can work from home must do so."
  
  
• From gov.scot: "Organisations should make every reasonable effort to make working from home the default position."
• From gov.wales: "The most effective way of minimising the risk of exposure to coronavirus in workplaces is to enable some or all staff to work from home, as often as possible."
  
  
• From nidirect.gov.uk: "Carefully follow the strict physical distancing measures put in place by your employer. This includes working from home where possible, using phone, email and teleconferencing to stay in touch."

As a company director, it is your responsibility to keep your employees safe. But you must also consider the implications of some or all staff working from home; it may be necessary to take action in order to keep the business running smoothly.

Don't forget about your quality management system!

If you have a quality management system (QMS) in place, its requirements still apply even when your entire workforce is working from home.

When you switch to remote working, it's important to review your QMS and make sure that you will still be able to achieve continuous improvement regardless of this change. This is especially true if you are ISO 9001 certified, as your organisation will need to pass annual surveillance audits in order to maintain this certification.

If you need help with your QMS during this challenging time, call NPT Management Systems on 02380 659 867 or email enquiries@nptmanagementsystems.co.uk. Our experienced quality consultants have helped countless companies to achieve ISO 9001 certification and pass their surveillance audits.

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Delivering a quality service isn't a task that's ever finished. Once you've implemented a quality management system (QMS) and gained ISO 9001 certification, you must keep working hard to meet the requirements of your QMS and achieve continuous improvement.

However, many businesses - especially in the current economic climate - find that they cannot afford to employ a permanent in-house quality manager. If this is the case for you, your organisation may benefit more from working with an external QMS consultant who can provide expert advice and assistance as and when you need it.

What a QMS consultant can do for your company:

• Work with you to use quality management to support the strategic direction of your business
  
  
• Use Lean and Six Sigma tools to achieve process objectives
  
  
• Provide training in internal auditing and continuous improvement to help your staff manage and improve the quality management system

READ MORE: What Does a Quality Consultant Do?

Neil Peattie from NPT Management Systems is a qualified QMS consultant with many years of experience across a variety of industries. Contract and consultancy work welcome - call 02380 659 867 to discuss your requirements.

Meet Neil Peattie   Get in Touch Now

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